Credit Administration Staff (Daily Contract) - Duri, Riau

Join Maybank, one of Southeast Asia’s leading financial institutions, as a Credit Administration Staff on a daily contract basis in Duri, Bengkalis, Riau. This role is ideal for a detail-oriented professional with strong administrative skills and a passion for customer service. As a Credit Administration Staff, you will be the backbone of our credit operations, ensuring accuracy and efficiency in managing our customers' credit profiles.

In this dynamic role, you will work closely with our loan officers, collection teams, and other stakeholders to maintain and update credit information, monitor credit performance, and ensure compliance with our credit policies. You will also be responsible for resolving credit inquiries and disputes, providing excellent customer service, and contributing to the overall success of our credit operations.

📋 Tanggung Jawab Pekerjaan

• Monitor and update credit information in our internal systems, such as SAP and Oracle.
• Conduct regular credit reviews and analyses to assess credit risk and performance.
• Resolve credit inquiries and disputes from customers and internal stakeholders.
• Collaborate with loan officers and collection teams to ensure accurate and timely credit information.
• Ensure compliance with Maybank's credit policies and procedures.
• Provide excellent customer service by addressing credit-related inquiries and concerns.
• Prepare and maintain credit reports and other related documentation.
• Participate in training and development programs to enhance your credit administration skills.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 2 years of experience in credit administration or a similar role.
• Strong knowledge of credit risk management and credit policies.
• Proficient in using SAP and Oracle for credit administration.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Fluency in both English and Indonesian.

🛠️ Keahlian

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